How Airmax Inc. took luck out of the repairwork for a local elderly man and got the job done

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How Airmax Inc. took luck out of the repairwork for a local elderly man and got the job done

Airmax, Inc.

When the air conditioner isn’t working right, make sure you call the right team to do the job. We not only have the years of experience under our belt, we have the approach to customer service that guarantees you a pleasant experience as you get your AC fixed.

The famous redheaded comedian Lucille Ball once said:

“Luck? I don’t know anything about luck. I’ve never banked on it and I’m afraid of people who do. Luck to me is something else: Hard work – and realizing what is opportunity and what isn’t.”
– Lucille Ball
While you best know her for the constant antics of married life with her husband Desi Arnaz on the classic TV show, I Love Lucy, she’s hit on a crucial point. Leaving a needed repair to chance by hiring someone without the committed approach and reviews to back it up isn’t smart.

Hard work sets us apart

The team at Airmax Inc. isn’t afraid of hard work. In fact, we seek it out as a source of pride. Some of the most awesome moments for us have come from finding a way to fix the AC other contractors said they couldn’t do.

Recently we had an elderly gentleman call wanting an air conditioning repair in Celina, TX. He’d called other businesses and had not one, but three of them out to give him an estimate. Each of the three said the same thing. It’s time to replace your AC. When Mr. Thompson answered his door for the repair, he was uneasy after having so many of the others tell him nothing could be done. “I don’t want a replacement. Can you fix it?”

The deal here

Well, his AC was about 16 years old. To be fair to these other contractors, we can see why they recommended replacement. There are better models on the market today that are more efficient to be sure. But, he wanted it fixed. It took our technician several tries troubleshooting what exactly was causing the problem. It really was an ordeal. Normally, we can go down a list and pinpoint the problem right away, but this was different. He eventually located the problem with the condenser that would take a lot of elbow-grease. It was achievable and we fixed it. For the next three days, he called us and thanked us over the phone profusely.
Working harder than the rest sets us apart. We could have used the same logic as the other contractors and tried to dissuade him when we realized the repair was hard to spot and even harder to get done. But we didn’t. We believe the customer deserves to have options. We found out how to fix that AC and offered that option and discussed replacement as the alternative.
If you want the kind of honest, hard working service that gets you results, call Airmax Inc. We don’t leave your repairs to luck, so call us today to schedule needed help with your air conditioning repair in Celina, TX by calling 1-877-897-3294.

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